All Tat2-Rx ointment products are covered by a 30-Day satisfaction guarantee. We proudly stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase made on our website, we offer a hassle-free return process within 30 days from the date of purchase.
To qualify for a refund of the purchase price of the returned products, please ensure that the items are returned in their original condition, with no more than 20% usage.Please note that 373 Brand cannot be held liable for lost orders resulting from inaccurate address information provided by the customer, including errors in apartment or house numbers, street names, etc. We strongly advise you to double-check and confirm all shipping details before finalizing your order. Additionally, we are not responsible for unclaimed or refused orders.
Your satisfaction is our priority, and we strive to make your shopping experience with us as seamless as possible. If you have any questions or concerns about our refund policy, please don't hesitate to contact us for assistance.
We want you to love your purchase! If you’re not completely satisfied, you can return most items within 30 days of receipt for a full refund or exchange.
Return Eligibility:Items must be unused, in their original condition, and in the original packaging.Sale items and gift cards are non-returnable.
Refund Process:Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.Exchanges:If you wish to exchange an item for a different size or color, please specify this in your return request, and we’ll assist you with the exchange process.If you have any questions or need further assistance, feel free to contact us. Thank you for shopping with us!4o mini
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1. Contact Us: Reach out to the Tat2-Rx team at to initiate your return.
2. Return Label: We will provide you with a return shipping label if applicable.
3. Package Your Item: Securely package the item, including any original tags and packaging.
4. Ship It Back: Send the item back to the designated return address provided by our team.
Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
If you wish to exchange an item for a different size or color, pleaselet us know in your return request, and we’ll assist you with the exchange process. If you have any questions or need further assistance, feel free to contact us. Thank you for shopping with us!
